This new edition of Gates and McDaniel's Marketing Research better prepares users how to use marketing research in the real business world with real data, people, and research. The text is enhanced…
Examines the use of services marketing as a competitive tool from a uniquely broad perspective. This text explores services marketing not only as an essential focus for service firms, but also as a…
NEW! Media Planning & Buying in the 21st Century (3rd edition) is a leading textbook for students and early career professionals about the process of marketing-media planning, media buying and medi…
In order for your business to survive, you must convert anonymous traffic into sales. The better you do that, the more money you make. The science of tweaking and testing webpages to convert the ma…
Bagai membangun rumah di atas batu karang, akan tegak dna kokoh diterjang banjir dan angin topan. Sementara rumah yang dibangun di atas pasir akan segera hanyut dan hancur menghadapi banjir.
E-mail marketing is the new hot frontier in e-commerce. E-mail is the most powerful direct marketing vehicle that has ever existed. The Eng@ged Customer is packed with strategies for using e-mail t…
Welcome to Comic-Con: where the future of pop culture comes to life Every summer, more than 130,000 comic fans, gamers, cosplay enthusiasts, and nerds of all stripes descend on San Diego to ming…
Sebagai salesman, kita dituntut untuk memiliki performa penjualan yang baik. Selalu mencapai target penjualan tentunya menjadi sebuah keharusan dalam profesi ini. Untuk itu, kita harus selalu meras…
"The Green Marketing Manifesto" provides a roadmap on how to organize green marketing effectively and sustainably. It offers a fresh start for green marketing, one that provides a practical and ing…
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Stand Up Selling memang terinspirasi acara Stand Up Comedy. Tetapi bukan sekadar membuat pendengar atau calon pelanggan tertawa, sebagai salesperson kita harus bisa meyakinkan mereka agar tertarik,…
Era digital marketing muncul bersamaan dengan gencarnya teknologi internet digunakan oleh masyarakat dunia. Keberadaan digital marketing ditandai dengan gencarnya istilah e-Commerce didengung-dengu…
Writing copy is often assumed to be a natural talent. However, there are simple techniques you can employ to craft strong written content with ease. This new, expanded edition teaches the art of wr…
The Media Handbook provides an introduction to the complete media planning and buying process. Emphasizing basic media planning and buying calculations along with the practical realities of offerin…
Includes index.; What is social media? -- Say hello to social networking -- Everyone's a publisher -- It's not your father's email -- The world of web pages -- The internet forum -- The ubiquitous …
"Digimarketing" does more than educate marketing professionals. It describes the new media landscape brilliantly, making it an essential read for anyone who hopes to understand the most important t…
Apa yang Anda ketahui tentang era VUCA? Apakah disruption bisa dihindari? Apakah online bisa menggantikan of¬ ine? Apa sebenarnya arti dari digitalisasi? Sejauh manakah kita berinovasi? Bi…
This text is appropriate for advanced/MBA level marketing strategy courses found in marketing departments and undergraduate level marketing capstone courses in business administration departments.O…
SERVICES MARKETING: CONCEPTS, STRATEGIES, AND CASES, 3rd Edition offers a managerial perspective of services marketing, with special emphasis on B2B services, technology, and global services. Brief…
Tony Cram's first book, published 1994 and reprinted 1996, addresses a priority issue: how you leverage the benefit of relationships to create superior customer retention. More and more organisatio…
Includes over 1,400 entries for key terms, providing definitions, examples, formulas, checklists, and more