Customer-Driven Operations Management : aligning business processes and quali…
A complete user's guide to top management tools that maximise the effectiveness of customer operations, Christopher Ahoy's uniquely developed approach aims to maximise the efficiency of customer-dr…
- Edisi
- -
- ISBN/ISSN
- 9780071608312
- Deskripsi Fisik
- xiv, 272 p. : - ill. ;
- Judul Seri
- -
- No. Panggil
- 658.5 AHO c
The Discipline of Market Leaders : Choose Your Customers, Narrow Your Focus, …
The consulting firm that produced Reengineering the Corporation offers a strategy for reinventing competitiveness that focuses on one value discipline--customer intimacy, product leadership, or ope…
- Edisi
- -
- ISBN/ISSN
- 9780201406481
- Deskripsi Fisik
- 208
- Judul Seri
- -
- No. Panggil
- HS 658.8 TRE d
Social media marketing :the next generation of business engagement
Social business fundamentals --; Social media and customer engagement --; The new role of the customer --; Build a social business --; The social business ecosystem --; Run a social business --; So…
- Edisi
- 1
- ISBN/ISSN
- 9780470944202
- Deskripsi Fisik
- xix, 388 p. : - ill. ;
- Judul Seri
- -
- No. Panggil
- 658.8 72 EVA s
Customer Relationship Marketing : Get to Know Your Customers and Win Their Lo…
- Edisi
- 2
- ISBN/ISSN
- 0749427000
- Deskripsi Fisik
- 228 hlm
- Judul Seri
- -
- No. Panggil
- HE 658.812 STO c
- Edisi
- 2
- ISBN/ISSN
- 0749427000
- Deskripsi Fisik
- 228 hlm
- Judul Seri
- -
- No. Panggil
- HE 658.812 STO c
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