Gaya APA

Plunkett, W. Richard, Attner, Raymond F, Allen, Gemmy. (2008). Management : meeting and exceeding customer expectations (9). USA: Thomson.

Gaya Chicago

Plunkett, W. Richard, Attner, Raymond F, Allen, Gemmy. Management : meeting and exceeding customer expectations. 9 USA: Thomson, 2008. Text.

Gaya MLA

Plunkett, W. Richard, Attner, Raymond F, Allen, Gemmy. Management : meeting and exceeding customer expectations. 9 USA: Thomson, 2008. Text.

Gaya Turabian

Plunkett, W. Richard, Attner, Raymond F, Allen, Gemmy. Management : meeting and exceeding customer expectations. 9 USA: Thomson, 2008. Print.