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Engagement: Transforming Difficult Relationships At Work

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Penilaian

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Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. You'll learn alongside the story's manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success.

People are the hardest part of a manger's job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the group's success.

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Ketersediaan

B20200509		My Library	Tersedia
B20200623		My Library	Tersedia

Informasi Detail

Judul Seri

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No. Panggil

650.13 BOL e

Penerbit

Canada : Wiley., 2016

Deskripsi Fisik

vii+178 Hlm

Bahasa

English

ISBN/ISSN

9781119150831

Klasifikasi

650.13

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

Edisi 1

Subjek

Manajemen

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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