Gaya APA
Hansen, Nancy Lou Jeanroy. (1989).
SERVICES MARKETING CONCEPTS: SERVISE QUALITY, INTERNAL MARKETING, AND MARKETING STRATEGY IN SELECTED SMALL SERVICE ORGANIZATIONS .
USA:
umi dissertation services.
Gaya Chicago
Hansen, Nancy Lou Jeanroy.
SERVICES MARKETING CONCEPTS: SERVISE QUALITY, INTERNAL MARKETING, AND MARKETING STRATEGY IN SELECTED SMALL SERVICE ORGANIZATIONS.
USA:
umi dissertation services,
1989.
Text.
Gaya MLA
Hansen, Nancy Lou Jeanroy.
SERVICES MARKETING CONCEPTS: SERVISE QUALITY, INTERNAL MARKETING, AND MARKETING STRATEGY IN SELECTED SMALL SERVICE ORGANIZATIONS.
USA:
umi dissertation services,
1989.
Text.
Gaya Turabian
Hansen, Nancy Lou Jeanroy.
SERVICES MARKETING CONCEPTS: SERVISE QUALITY, INTERNAL MARKETING, AND MARKETING STRATEGY IN SELECTED SMALL SERVICE ORGANIZATIONS.
USA:
umi dissertation services,
1989.
Print.