Gaya APA

stone, merlin, woodcock, neil, machtynger, liz. (1995). Customer Relationship Marketing : Get to Know Your Customers and Win Their Loyalty (2). USA: Kogan Page Limited.

Gaya Chicago

stone, merlin, woodcock, neil, machtynger, liz. Customer Relationship Marketing : Get to Know Your Customers and Win Their Loyalty. 2 USA: Kogan Page Limited, 1995. Text.

Gaya MLA

stone, merlin, woodcock, neil, machtynger, liz. Customer Relationship Marketing : Get to Know Your Customers and Win Their Loyalty. 2 USA: Kogan Page Limited, 1995. Text.

Gaya Turabian

stone, merlin, woodcock, neil, machtynger, liz. Customer Relationship Marketing : Get to Know Your Customers and Win Their Loyalty. 2 USA: Kogan Page Limited, 1995. Print.