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Consumer relationship Management

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Penilaian

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This reader-friendly series is must read for all levels of managers. All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based "Briefcase Books Series" is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. As customer loyalty increasingly becomes a thing of the past, customer relationship management (CRM) has become one of today's hottest topics. "Customer Relationship Management" supplies easy-to-apply solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are most effective, and how to create and manage both short- and long-term relationships.

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Ketersediaan

HD20171560	HD 658.812 AND c	My Library	Tersedia namun tidak untuk dipinjamkan - No Loan
HD20170774	HD 658.812 AND c	My Library	Tersedia

Informasi Detail

Judul Seri

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No. Panggil

HD 658.812 AND c

Penerbit

England : McGraw-Hill., 2001

Deskripsi Fisik

151 hlm

Bahasa

English

ISBN/ISSN

9780071379540

Klasifikasi

658.812

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Management
Manajemen

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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