Gaya APA

Ahoy, Christopher K.. (2009). Customer-Driven Operations Management : aligning business processes and quality tools to create operational effectiveness in your company . : McGraw-Hill,.

Gaya Chicago

Ahoy, Christopher K.. Customer-Driven Operations Management : aligning business processes and quality tools to create operational effectiveness in your company. : McGraw-Hill,, 2009. Text.

Gaya MLA

Ahoy, Christopher K.. Customer-Driven Operations Management : aligning business processes and quality tools to create operational effectiveness in your company. : McGraw-Hill,, 2009. Text.

Gaya Turabian

Ahoy, Christopher K.. Customer-Driven Operations Management : aligning business processes and quality tools to create operational effectiveness in your company. : McGraw-Hill,, 2009. Print.