Gaya APA
Glanz, Barbara A.. (1994).
Building customer loyalty : how you can help keep customers returning .
America:
Irwin.
Gaya Chicago
Glanz, Barbara A..
Building customer loyalty : how you can help keep customers returning.
America:
Irwin,
1994.
Text.
Gaya MLA
Glanz, Barbara A..
Building customer loyalty : how you can help keep customers returning.
America:
Irwin,
1994.
Text.
Gaya Turabian
Glanz, Barbara A..
Building customer loyalty : how you can help keep customers returning.
America:
Irwin,
1994.
Print.