Gaya APA

Yun, Chang Zeph. (1996). The quest for global quality : a manifestation of total quality management by Singapore Airlines . Singapore: Addison Wesley.

Gaya Chicago

Yun, Chang Zeph. The quest for global quality : a manifestation of total quality management by Singapore Airlines. Singapore: Addison Wesley, 1996. Text.

Gaya MLA

Yun, Chang Zeph. The quest for global quality : a manifestation of total quality management by Singapore Airlines. Singapore: Addison Wesley, 1996. Text.

Gaya Turabian

Yun, Chang Zeph. The quest for global quality : a manifestation of total quality management by Singapore Airlines. Singapore: Addison Wesley, 1996. Print.