Gaya APA
Lovelock, Christopher H.. (2002).
Principles of service marketing and management (2).
:
Pearson/Prentice Hall,.
Gaya Chicago
Lovelock, Christopher H..
Principles of service marketing and management.
2
:
Pearson/Prentice Hall,,
2002.
Text.
Gaya MLA
Lovelock, Christopher H..
Principles of service marketing and management.
2
:
Pearson/Prentice Hall,,
2002.
Text.
Gaya Turabian
Lovelock, Christopher H..
Principles of service marketing and management.
2
:
Pearson/Prentice Hall,,
2002.
Print.